Privacy Notices
Privacy Notice for accessing our Website
The Fix It Group 23 owns and operates www.thefixitgroup23.com and acts as the Data Controller for your personal information.
We have adopted this Privacy Policy, which determines how we are processing the information collected by www.thefixitgroup23.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.thefixitgroup23.com website.
We are committed to safeguarding your personal data and ensuring it is handled in line with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
What Information We Collect
When you visit www.thefixitgroup23.com, we may automatically collect certain information about your device, such as:
Your web browser, IP address, and time zone.
Details about cookies installed on your device.
Information about the pages you view, how you interact with the website, and what websites or search terms referred you to us.
This automatically-collected data is referred to as “Device Information.”
Additionally, you may provide personal data voluntarily during registration or when using certain features of the website. This may include, but is not limited to:
Your name, surname, address, email address, telephone number, and payment information (if applicable).
Why We Collect Your Information
We process your data for the following purposes:
To maintain and operate the website effectively.
To communicate with you and respond to your queries.
To process any transactions or agreements you engage with via the website.
To improve our website and services based on user interactions.
To monitor and prevent misuse of the website.
We will never collect more data than necessary to fulfil these purposes.
Device Information is used for:
Monitoring website performance and usage trends.
Identifying potential misuse or security threats
You can browse the website without revealing personal information. However, some features, like subscribing to a newsletter or using a contact form, may require you to provide specific details.
If you are unsure about which data is mandatory, please contact us at thefixitgroup23@gmail.com.
Our Legal Basis for Processing
We process your personal information for the following purposes:
Consent: When you provide explicit permission (e.g., signing up for a newsletter).
Contractual necessity: To fulfil an agreement (e.g., responding to queries or processing transactions).
Legitimate interests: To improve our website and ensure its proper functioning.
How We Store Your Information
We use secure systems and take reasonable measures to protect your personal data from unauthorised access, misuse, or loss. However, no method of online data transmission is entirely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. Once the data is no longer required, it will be securely deleted or anonymised.
Who We Share Your Information With
We do not share your personal information with third parties unless:
You have given explicit consent.
It is necessary to fulfil a legal or contractual obligation.
We are legally required to do so.
Third-party services, such as payment processors, may handle your information securely on our behalf.
We may disclose personal information where required by law or if we believe it is necessary to:
Protect the rights, safety, or property of The Fix It Group 23, its users, or the public.
Investigate and address fraudulent activity or security concerns.
Links to Other Websites
Our website may include links to third-party websites. Please note that we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external websites you visit.
Your Rights
Under UK data protection law, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure: You can request that we delete your personal data when it is no longer needed.
Restriction: You can request that we limit the processing of your data in certain circumstances.
Objection: You can object to the processing of your personal data for specific purposes.
To exercise any of these rights, please contact our data protection officer at thefixitgroup23@gmail.com
Privacy Notice for Visitors
The Fix It Group 23 is a volunteer-led community organisation offering free repair services at local events to help reduce waste and promote sustainability.
What Information We Collect
When you bring an item to our Repair Café, we may collect the following personal information:
Contact Information: Your name, email address, or phone number (if you provide this voluntarily).
Item Details: Information about the item being repaired, such as its make, model, and the issue requiring repair.
Why We Collect Your Information
We collect and process your information for the following purposes:
To manage and organise repairs during the event.
To contact you if follow-up communication is required about your repair.
To record and evaluate the success of our repair events (e.g., the number and types of items repaired).
For safety and liability purposes, including maintaining records of repairs undertaken.
Our Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you voluntarily provide your information.
Legitimate Interests: To ensure the efficient organisation of repair services and to evaluate the impact of our activities
How We Store Your Information
We take steps to protect your personal data using secure storage methods:
Electronic Records: If collected, your details are stored securely on Google Drive, a UK GDPR-compliant cloud storage solution.
Physical Records: If we use paper forms (e.g., repair intake sheets), these are stored temporarily at a trustee’s home, scanned into digital format, and then securely shredded.
How Long We Keep Your Information
We only retain your personal data for as long as necessary to fulfil the purposes outlined above:
Repair-related data is kept for up to 2 years after the event.
After this time, personal data is securely deleted or anonymised.
Who We Share Your Information With
We do not share your personal information with third parties unless:
You have given explicit consent.
We are legally required to do so.
Your Rights
Under UK data protection law, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure: You can request that we delete your personal data when it is no longer needed.
Restriction: You can request that we limit the processing of your data in certain circumstances.
Objection: You can object to the processing of your personal data for specific purposes.
To exercise any of these rights, please contact our data protection officer at thefixitgroup23@gmail.com
Privacy Notice for Volunteers
The Fix It Group 23 is a volunteer-led community organisation offering free repair services at local events to help reduce waste and promote sustainability.
Thank you for being a part of The Fix It Group 23. We value your contribution and are committed to protecting your personal data in accordance with UK GDPR.
What Information We Collect
As a volunteer, we may collect and process the following personal information:
Contact Information: Your name, email address, phone number, and emergency contact details.
Availability: Your preferred days and times for volunteering.
Experience/Skills: Any relevant skills or experience related to the role/
Volunteering History: Previous involvement with The Fix It Group, if applicable.
Health and Safety: Any information that may affect your ability to volunteer e.g. confirmation you are not barred from working with children and/or vulnerable adults.
Why We Collect Your Information
We collect and process your information for the following purposes:
To manage and organise repairs during the event.
To manage and coordinate your role as a volunteer within the organisation.
To communicate with you about your volunteer shifts, events, and related activities.
To ensure the safety and well-being of all volunteers during events (e.g., emergency contact information).
To evaluate and improve our volunteer programme and services.
Our Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you voluntarily provide your details to us as part of your volunteering.
Contractual Necessity: For managing your role and responsibilities as a volunteer.
Legitimate Interests: To organise and improve our volunteer services and events effectively.
How We Store Your Information
We take steps to protect your personal data using secure storage methods:
Electronic Records: If collected, your details are stored securely on Google Drive, a UK GDPR-compliant cloud storage solution.
Physical Records: If we use paper forms (e.g., repair intake sheets), these are stored temporarily at a trustee’s home, scanned into digital format, and then securely shredded.
How Long We Keep Your Information
We only retain your personal data for as long as necessary to fulfil the purposes outlined above:
Volunteer data is retained for up to 2 years after the last time you volunteered with us, to facilitate future engagement or comply with legal requirements.
After this time, personal data is securely deleted or anonymised.
Who We Share Your Information With
We do not share your personal information with third parties unless:
You have given explicit consent.
We are legally required to do so.
Your Rights
As a volunteer, you have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure: You can request that we delete your personal data when it is no longer needed.
Restriction: You can request that we limit the processing of your data in certain circumstances.
Objection: You can object to the processing of your personal data for specific purposes.
To exercise any of these rights, please contact our data protection officer at thefixitgroup23@gmail.com
Privacy Notice for Sponsors
The Fix It Group 23 is a volunteer-led community organisation offering free repair services at local events to help reduce waste and promote sustainability.
Thank you for supporting The Fix It Group 23. We value your sponsorship and are committed to protecting your personal data in compliance with UK GDPR.
What Information We Collect
As a sponsor of The Fix It Group 23, we may collect and process the following personal information:
Contact Information: Your name, business name (if applicable),website, social media, email address, phone number, and postal address.
Sponsorship Details: Information about your sponsorship contribution, including monetary or in-kind support, and any associated agreements.
Publicity Preferences: Your consent for public recognition or acknowledgement as a sponsor.
Why We Collect Your Information
We collect and process your information for the following purposes:
To communicate with you regarding your sponsorship and any related updates.
To acknowledge your support in our materials, if you have given consent.
To issue receipts, invoices, or other financial documentation related to your sponsorship.
To maintain a record of sponsorship contributions for organisational transparency and reporting.
Our Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: For any public recognition or marketing materials involving your sponsorship.
Contractual Necessity: To fulfil agreements and commitments related to your sponsorship.
Legal Obligation: To comply with financial reporting and record-keeping requirements.
Legitimate Interests: To ensure the efficient organisation of repair services and to evaluate the impact of our activities
How We Store Your Information
We take steps to protect your personal data using secure storage methods:
Electronic Records: If collected, your details are stored securely on Google Drive, a UK GDPR-compliant cloud storage solution.
Physical Records: If we use paper forms (e.g., repair intake sheets), these are stored temporarily at a trustee’s home, scanned into digital format, and then securely shredded.
How Long We Keep Your Information
We only retain your personal data for as long as necessary to fulfil the purposes outlined above:
Sponsorship data is retained for 7 years, in line with legal obligations for financial records.
After this time, personal data is securely deleted or anonymised.
Who We Share Your Information With
We do not share your personal information with third parties unless:
You have given explicit consent.
We are legally required to do so.
Your Rights
As a sponsor, you have the following rights under UK data protection law:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure: You can request that we delete your personal data when it is no longer needed.
Restriction: You can request that we limit the processing of your data in certain circumstances.
Objection: You can object to the processing of your personal data for specific purposes.
To exercise any of these rights, please contact our data protection officer at thefixitgroup23@gmail.com
Data Breaches
In the unlikely event of a data breach, we will take immediate steps to minimise any risks and notify affected individuals. If necessary, we will report the breach to the Information Commissioner’s Office (ICO) within 72 hours, as required by law.
Contact Us
If you have questions about this Privacy Notice or how we handle your data, please contact us:
Email: thefixitgroup23@gmail.com
Website: www.thefixitgroup23.com
If you are dissatisfied with our response, you can raise a concern with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113
Contact
Email us at thefixitgroup23@gmail.com and we’ll be back to you before you know it!
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